San Diego International Airport is the busiest single runway commercial service airport in the United States. With over 600 daily operations serving roughly 18,300,000 annual passengers in 2010, SDIA is an economic engine for the local economy. The airport serves both a strong business and tourism market and continues to see strong growth in passengers and aircraft operations. With the construction of new facilities on the campus, SDIA desired to develop an approach for providing telecommunications services to its tenants that benefits both tenants and the SDCRAA.
Members of the proposed team, held a prominent role as part of the ITMP team, developing the business and technical requirements for a number of systems. The plan provides the Authority with an information technology strategic plan for the next five to seven years with an emphasis on the latest technology in consideration of planned expansion at SAN.
Recommendations, costing, an implementation plan, a staffing plan and a detailed return on investment (as applicable) were developed for all IT related systems. As part of this ITMP, the Team provided the business case and detailed justification for the Authority to implement billing commercial vehicles (trip fees) through the AVI system. Technology recommendations and detailed business recommendations were developed and included in the study. The Team demonstrated the benefits of common use technology by showing the additional turns per gate and passenger throughput the airport could achieve through a common use solution. The common use recommendations suggested the best locations (terminals and /or concourses) for common use gates, ticket counter and baggage devices based on the detailed analysis performed as part of the study.
The JW Group recently assisted the San Diego County Regional Airport Authority (SDCRAA) with analyzing the San Diego International Airport’s (SDIA) communications services provided to terminal tenants. The result of this effort was to identify various alternatives to providing these services through third party concession agreements. Specific communications services that were analyzed included telephony services, Data and Internet services, cellular, and cable/satellite television services. As part of this effort, revenue enhancement and cost reduction opportunities associated with these services were identified and the legal ramifications of providing each service were reviewed. The overall result of this effort was a recommendation to proceed with Request for Proposal documentation to select and enter into a revenue sharing agreement with third party service providers to provide services to Airport tenants.